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The Attorney General's Office is cracking down on the fraudulent call center market, not individual offices

Prosecutors of the Office of the Prosecutor General continue to systematically expose networks of fraudulent call centers that have operated from the territory of Ukraine for years, servicing the "market of deception" both within the country and beyond its borders.

In just the last few months, prosecutors, together with law enforcement agencies in Ukraine and international partners, have shut down 277 such sites in Kyiv, Dnipro, as well as in Zaporizhzhia, Rivne, Lviv, Poltava, Ivano-Frankivsk, Zhytomyr, Cherkasy, and Odesa regions.

These groups operated like business structures: offices, managers, staff training, call "scripts," and specially prepared databases. They called Ukrainians, citizens of EU countries, and Central Asia, offering "profitable investments," "assistance with fund recovery," or selling goods that did not actually exist. They used forged documents, substitute websites, and sometimes even deepfake calls (a method of depicting a person based on artificial intelligence). The goal is simple: to extract funds under any pretext and disappear.

During searches in various regions, more than 12,000 units of computer equipment, over 3,000 mobile phones, servers, CRM systems, rough accounting records, and other physical evidence were seized. This evidence allows not only to document the fact of calls or fraud — it opens a whole chain: to coordinators, financiers, and those who provided the digital infrastructure.

Among the most high-profile exposures:

a network of 14 call centers in Kyiv, Zaporizhzhia, Rivne, and Cherkasy regions, where operators, posing as brokers, deceived citizens of Ukraine, EU countries, and Asia;

the investment center "Skylex LTD" in Odesa, which deceived citizens of Kazakhstan through a fake platform — 9 individuals have been notified of suspicion, with total damages exceeding 92,000 USD;

a fraudulent call center in Dnipro, where three members deceived at least 23 citizens from all over Ukraine by posting fake advertisements for the sale of goods;

a nationwide network of "legal assistance" that deceived citizens of Europe and Central Asia using the "chargeback" scheme, causing damages exceeding 186 million UAH, with the number of victims exceeding 4,500 individuals.

The organizers and perpetrators have already been notified of suspicion. Some of them are in custody. Investigations are ongoing. They aim to completely dismantle the mechanism, not just to "temporarily" block it for a certain period of time.

Note: According to Article 62 of the Constitution of Ukraine, a person is presumed innocent of committing a crime and cannot be subjected to criminal punishment until their guilt is proven in a lawful manner and established by a court verdict.