Prosecutors of the Left Bank District Prosecutor's Office of the city of Dnipro uncovered and halted the activities of a fraudulent call center operating in the city of Dnipro as part of a criminal proceeding.

The investigation established that participants in the criminal scheme called citizens, posing as employees of bank security services. They informed victims that they were recording attempts of unauthorized access to their bank cards, convincing them to urgently install a mobile application via a sent link supposedly for the protection of personal data.

After this, the participants of the scheme gained remote access to the victims' online banking, transferred their funds to controlled accounts, and subsequently withdrew them. 

During the searches, more than 200 units of computer equipment were seized, which supported the work of about 100 people, mobile phones, handwritten notes, as well as "scripts" (prepared texts for communication with potential victims).

Pre-trial investigation continues in the criminal proceeding regarding fraud (Part 4 of Article 190 of the Criminal Code of Ukraine).

Currently, the full circle of individuals involved in the operation of the fraudulent network is being established, and victims are being identified.

Operational support is provided by employees of the Eastern Regional Office of the State Tax Service of Ukraine with the armed support of the border response unit "Dozor".

The Office of the Prosecutor General systematically counteracts and dismantles fraudulent call centers. In December 2025, within the framework of a criminal proceeding against participants of a criminal organization, who during 2023-2024 sent packages with bio-additives disguised as medications to elderly people who did not order them, and posing as employees of state authorities or medical workers, demanded payment for the goods at inflated prices, an additional suspicion was announced to 6 more individuals for their participation in the criminal organization and extortion (Part 1, 2 of Article 255, Part 4 of Article 189 of the Criminal Code of Ukraine) and to 3 individuals for extortion that caused significant property damage (Part 4 of Article 189 of the Criminal Code of Ukraine). Earlier, in February 2025, 13 participants were already notified of suspicion for creating and leading a criminal organization, as well as participating in it and extortion (Part 1, 2 of Article 255, Part 4 of Article 189 of the Criminal Code of Ukraine).  

Also, in recent months, prosecutors together with law enforcement agencies of Ukraine and international partners stopped the operation  of 277 such platforms in Kyiv, Dnipro, as well as in Cherkasy, Zaporizhzhia, Rivne, Lviv, Poltava, Ivano-Frankivsk, Zhytomyr, and Odesa regions.

The Office of the Prosecutor General urges citizens to be vigilant: never share card details, CVV codes, passwords, and one-time codes with strangers. More information about the Office's work and how to protect your data can be viewed in the video on the YouTube channel.